About Bricks + Agent
Why Bricks + Agent?
Property maintenance has not really changed over the decades. It is highly fragmented + inefficient as there are old school practices or basic digital solutions that add little value to all the participants in the maintenance process.
Bricks + Agent set out to make sure all parties to property maintenance could not only be connected to each other using mobility, transparency + visibility, but that they had the tools and technology that would give them the best result. We look at four key users in our solution, giving them tools to address their pain points in the process.
Property
management organisations both small + large are still running on telephone calls, emails + spreadsheets or very basic solutions that have taken paper to digital.
Service Providers
often don't have the technology or tools to run their business and are still using that trusty notepad for all their work or have multiple systems that run different parts of their business such as leads, quotes, scheduling, mapping. This means there is no one place that houses all the data to run their business efficiently.
Property Owners
having an investment property + being able to see what is transpiring with maintenance at your property from seeking your approval for works to having visibility over those same works is something that investors seek out.
Tenants
living in properties that have issues they need to call, email or fill out a form on a website to get maintenance entered for review by a property or facility manager. They have no visibility over the work + constantly needed to follow up with property management teams to see what was happening with their requested works.
Bricks + Agent set out to make sure all parties to property maintenance could not only be connected to each other using mobility, transparency + visibility, but that they ALL had the tools and technology that would give them the best result.
We extensively researched the solutions in the marketplace and there were solutions that had parts of what the users requested, but there was no single solution that put the entire property maintenance puzzle together for residential, commercial or strata based organisations from small business through to Fortune 500 companies.
Bricks + Agent provides solutions, tools, workflows + automation to property + facility managers, service providers, property owners + tenants. Our name represents all the users in the maintenance workflow: